Terms and Conditions
Last updated: June 12, 2026
1. Scope
These Terms and Conditions apply to the use of ScanDran by business customers, especially hair salons, barbershops, and comparable service businesses.
The offering is intended exclusively for entrepreneurs within the meaning of Section 14 BGB. Consumers within the meaning of Section 13 BGB are excluded from using ScanDran as contractual partners.
Any deviating customer terms apply only if ScanDran has expressly agreed to them in text form.
2. Provider
The provider of ScanDran is:
ScanDran
Mehdi Aljebaay - ScanDran
Sole proprietorship
Wilhelmsruher Damm 139
13439 Berlin
Germany
Email:
admin@scandran.de
Support:
support@scandran.de
3. Subject of the contract
ScanDran provides web-based software for digitally organizing waiting lists, QR code check-ins, staff status, customer calls, and salon-related administration functions.
The specific scope of functions is based on the product version or selected plan described during the order process or on the website.
ScanDran does not owe any particular economic success, number of customer visits, or revenue increase for the customer.
4. Registration and user account
Use of ScanDran requires creating a user account. The customer must provide complete and accurate information and update it when changes occur.
The customer is responsible for keeping access credentials confidential. Actions taken through the customer account are deemed initiated by the customer where the customer is responsible for the misuse.
5. Conclusion of contract
A contract is concluded when the customer completes the registration or order process, accepts these Terms and Conditions, and ScanDran provides access to the service or confirms the order.
Where paid plans are offered, prices, terms, and material service features are shown before the order process is completed.
6. Trial period, prices, and payment
Where a free trial period is offered, the terms stated during the order process apply.
After a trial period ends, a paid plan is charged only if this was agreed accordingly during the order process.
Prices are based on the plan shown at the time the contract is concluded. Payments may be processed through external payment service providers.
7. Term and cancellation
Unless otherwise agreed, paid plans run monthly and may be cancelled with effect at the end of the respective billing period.
Cancellation may be made through the function provided in the customer account or through the stated contact channels.
The right to extraordinary termination for good cause remains unaffected.
8. Customer obligations
The customer is responsible for using ScanDran only lawfully and complying with all legal obligations applicable to its business.
The customer may not process unlawful, abusive, discriminatory, insulting, or security-threatening content through ScanDran.
The customer is responsible for appropriately informing its staff and customers about the use of ScanDran and related data processing where legal duties apply.
9. Availability and maintenance
ScanDran endeavors to provide reliable service availability. Uninterrupted availability is not guaranteed.
Maintenance work, security updates, technical faults, or events outside ScanDran's control may temporarily affect availability.
10. Privacy
Information about the processing of personal data by ScanDran is available in the Privacy Policy.
Where ScanDran processes personal data on behalf of the customer, a data processing agreement is additionally required if the statutory requirements apply.
11. Liability
ScanDran is liable without limitation for intent, gross negligence, and injury to life, body, or health.
In cases of slightly negligent breach of essential contractual obligations, ScanDran is liable only for foreseeable damage typical for the contract.
Otherwise, liability is excluded to the extent permitted by law.
12. Changes to the Terms and Conditions
ScanDran may amend these Terms and Conditions where required due to legal, technical, or economic developments and where this does not unreasonably disadvantage the customer.
The customer will be informed of material changes in an appropriate form. If the customer objects to a change, ScanDran may terminate the contract ordinarily at the next possible time.
13. Final provisions
The law of the Federal Republic of Germany applies.
The place of jurisdiction is, where legally permissible, the provider's registered office.
If individual provisions of these Terms and Conditions are or become invalid, the validity of the remaining provisions remains unaffected.